Privacy Policy; Raquel de Queiroz Jewelry & Accessories
Raquel de Queiroz Jewelry & Accessories, registered under CNPJ No. 27.708.097/0001-48, values the privacy of its customers and users. This Privacy Policy describes how we collect, use, store, and protect your personal data in compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018).
By using our website, raqueldequeiroz.com, you agree to the practices described in this document.
Information We Collect
To provide the best shopping experience and ensure the delivery of our products, we collect the following information:
Registration Data: full name, CPF (Brazilian Taxpayer Identification Number), email address, phone number, and date of birth.
Shipping Information: full address (street, number, complement, neighborhood, city, state, and ZIP code).
Payment Information: credit card details or other payment methods (processed securely by specialized payment providers; we do not store sensitive card information on our servers).
Browsing Data: IP address, browser type, visited pages, and cookies (see the Cookies section below).
Purpose of Data Processing
We use your personal data for the following purposes:
Order Processing: validating purchases, processing payments, and issuing invoices.
Logistics: shipping purchased products to the address provided.
Customer Support: responding to questions, requests, or complaints via email or WhatsApp.
Marketing Communications: sending news, promotions, and exclusive offers (only with your consent, which may be withdrawn at any time).
Security: preventing fraud and ensuring the security of our platform and customers.
Sharing Data with Third Parties
Raquel de Queiroz Jewelry & Accessories does not sell personal data. However, sharing data is necessary for the operation of our e-commerce business with the following partners:
Payment Service Providers: to process financial transactions.
Logistics Companies (Postal Services and Couriers): for the physical delivery of orders.
Government Authorities: to comply with legal obligations, such as issuing invoices or responding to court orders.
Technology Service Providers: hosting providers and digital marketing tools.
Data Security
We adopt technical and administrative measures to protect your personal data against unauthorized access, loss, or alteration. Our website uses security protocols such as SSL/HTTPS to encrypt transmitted information.
Although we follow industry best practices, users are also responsible for protecting their account passwords and should not share them with third parties.
Your Rights (LGPD)
As a data subject, you have the following rights:
Confirm whether your personal data is being processed.
Access your stored personal data.
Correct incomplete, inaccurate, or outdated information.
Request the anonymization, blocking, or deletion of unnecessary data.
Withdraw consent for receiving marketing communications.
To exercise any of these rights, please contact us using the information provided in Section 7.
Use of Cookies
We use cookies to improve your browsing experience and personalize your experience on our website.
Cookies may be:
Essential Cookies: necessary for the basic functioning of the website, such as the shopping cart.
Analytical Cookies: used to understand how visitors interact with the website.
Marketing Cookies: used to display relevant advertisements.
You may manage your cookie preferences directly through your browser settings.
Contact and Data Protection Officer
For any questions regarding this Privacy Policy or requests related to your personal data, please contact our team:
Business Name: Raquel de Queiroz Jewelry & Accessories
CNPJ: 27.708.097/0001-48
Phone/WhatsApp: +55 (11) 96320-1680
Email: [email protected]
Website: raqueldequeiroz.com
Last Updated: June 1, 2026.
